Showing posts with label Stephen Covey. Show all posts
Showing posts with label Stephen Covey. Show all posts

Saturday, November 21, 2015

10 Powerful Stephen Covey Quotes

1. "The main thing is to keep the main thing the main thing."

2. "Live out of your imagination, not your history."

3. "We are the creative force of our life, and through our own decisions rather than our conditions, if we carefully learn to do certain things, we can accomplish those goals."

4. "A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships."

5. "Effective leadership is putting first things first. Effective management is discipline, carrying it out."

6. "Our character is basically a composite of our habits. Because they are consistent, often unconscious patterns, they constantly, daily, express our character."

7. "The key is not to prioritize what's on your schedule, but to schedule your priorities."

8. "There are three constants in life... change, choice and principles."

9. "Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall."

10. "In the last analysis, what we are communicates far more eloquently than anything we say or do."

First Things First

 My daughter, Maria, recently had a new baby. A few days after she delivered, I visited with her, expecting to find her happy. Instead, I found her frustrated. She told me, "I have so many other projects and interests that are important to me. But right now, I have to put everything on hold. I'm spending all my time just meeting the physical needs of this new baby. I can't even find time to be with my other two children and my husband."

Seeking to understand, I replied, "So, this new baby is consuming you?" She continued, "I have other work to do. I have some writing projects that need my attention. I have other people in my life." I asked her, "What does your conscience tell you to do? Maybe right now there is only one thing that matters your baby." She said, "But I have so many other projects and plans." She showed me her organizer. "I schedule time to do these other things, but then I'm constantly interrupted by my baby." I talked to her about the concept of a compass, not a clock. "You're being governed by your internal compass, your conscience, and you're doing something of enormous good. Now is not the time to be controlled by the clock. Throw away your planner for a few weeks. Only one thing is needful. So, relax and enjoy the very nature of this interruption to your life."

"But what about life balance and sharpening the saw?" she asked, knowing I teach these principles. "Your life is going to be imbalanced for a time, and it should be. The long run is where you go for balance. For now, don't even try to keep a schedule. Forget your calendar; take care of yourself; don't worry. Just enjoy the baby, and let that infant feel your joy." I reminded her: "The good is often the enemy of the best. You won't get much satisfaction from fulfilling scheduled comitments if you have to sacrifice first things and best things. Your satisfactions are tied to your role expectations. Maybe the only role that matters this entire day will be mothering your new baby. And if you fulfill that role well, you will feel satisfied. But if you schedule other commitments when you have no control of the demands your baby is going to make, you'll only be frustrated." Maria has since learned to relax and enjoy her baby more. She has also involved her husband and other children more in caring for the new baby, sharing with them all that can be shared.

Identify Your First Things

What are the first things in your life? One good way to answer that question is by asking other questions: "What is unique about me? What are my unique gifts? What is it that I can do that no one else can do? For instance, who else can be a father to your child? A grandparent to your grandchildren? Who else can teach your students? Who else can lead your company? Who else can be a mother to your baby? In a sense, we all have our "babies," meaning some demanding new project or product.

Subordinate Clock to Compass

For many executives, the dominant metaphor of life is still the clock. We value the clock for its speed and efficiency. The clock has its place, efficiency has its place - after effectiveness. The symbol of effectiveness is the compass a sense of direction, purpose, vision, perspective, and balance. A well-educated conscience serves as an internal monitoring and guidance system. To move from a clock to a compass mind-set, you focus on moving the fulcrum over by empowering other people. But the empowerment process itself is not efficient. You can't think control; you think of releasing feelings seldom expressed and interacting with others until you create something better and you don't know what it is at the beginning. It takes a lot of internal security, a lot of self-mastery, before you can even assume that risk. And the people who like to control their time, money, and things, tend to try to control people, taking the efficiency approach, which in the long run is very ineffective. Effectiveness applies to self as much as to other people. You should never be efficient with yourself either.

From Urgency to Importance

When we are guided by an internal compass, a highly educated conscience, we may decide to dedicate an entire morning to one person or to focus on one project and subordinate an earlier schedule we'd set up, unless we have strong commitments to meet with certain individuals, then we work around those. Or we may decide to set aside an afternoon to keep an appointment only with ourselves. During that time, we might sharpen the saw by exercising one or more of the four dimensions of our personality: physical, mental, social, and spiritual. We use self-awareness to know what to do and when. I recommend a time management credo that says: "I will not be governed by the efficiency of the clock; I will be governed by my conscience. Because my conscience deals with the totality of my life. And since it is well educated from study and from experience, it will help me make wise decisions." Under the influence of a well-developed conscience, you make decisions on a daily, hourly, and moment-to-moment basis to be governed by principles. If you are immersed in an extremely productive or creative work, don't let anything interrupt. Can you imagine a surgeon taking a telephone call in the middle of surgery? Most people are buried in urgency. Most production and management jobs call for quick reactions to what is urgent and important. The net effect of a reactionary, urgent lifestyle is stress, burnout, crisis management, and always putting out fires. If you're into daily planning and prioritizing, then by definition you live with urgencies and crises. Important but not urgent activities are easily pushed out by daily planning. When you are guided by an internal compass or set of principles, you begin to see that the idea that I am in control is an arrogant concept. You have to humbly submit yourself to natural laws that ultimately govern anyway. If you internalize those laws and principles, you create a highly educated conscience. And if you are open to it, you will keep first things first.

Mission statement

A mission statement is a statement of the purpose of a company, organization or person; its reason for existing; a written declaration of an organization's core purpose and focus that normally remains unchanged over time.

Properly crafted mission statements
(1) serve as filters to separate what is important from what is not,
(2) clearly state which markets will be served and how, and
(3) communicate a sense of intended direction to the entire organization.

A mission is different from a vision in that the former is the cause and the latter is the effect; a mission is something to be accomplished whereas a vision is something to be pursued for that accomplishment.[citation needed] Also called company mission, corporate mission, or corporate purpose.

The mission statement should guide the actions of the organization, spell out its overall goal, provide a path, and guide decision-making. It provides "the framework or context within which the company's strategies are formulated." It is like a goal for what the company wants to do for the world.

According to Bart Christopher, the commercial mission statement consists of three essential components:

    Key market: Who is your target client or customer (generalize if needed)?
    Contribution: What product or service do you provide to that client?
    Distinction: What makes your product or service unique, so that the client would choose you?

Leadership and Management by Stephen R. Covey


Leadership and Management are two different things. 
Leadership is not management. 
Leadership has to come first.
Management is a bottom-line focus: How can I best accomplish certain things? 
Leadership deals with the top line: What are the things I want to accomplish? 

In the words of both Peter Drucker and  Warren Bennis, “Management is doing things right; leadership is doing the right things.” 
Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.

The leader is the one who climbs the tallest tree, surveys the entire situation, and yells, “Wrong jungle!” But how do the busy, efficient producers and managers often respond? “Shut up! We’re making progress.”


At the final session of a year-long executive development program in Seattle, the president of an oil company came up to me and said, “Stephen, when you pointed out the difference between leadership and management in the second month, I looked at my role as the president of this company and realized that I had never been into leadership. I was deep into management, buried by pressing challenges and the details of day-to-day logistics. So I decided to withdraw from management. I could get other people to do that. I wanted to really lead my organization.
“It was hard. I went through withdrawal pains because I stopped dealing with a lot of the pressing, urgent matters that were right in front of me and which gave me a sense of immediate accomplishment. I didn’t receive much satisfaction as I started wrestling with the direction issues, the culture-building issues, the deep analysis of problems, the seizing of new opportunities. Others also went through withdrawal pains from their working style comfort zones. They missed the easy accessibility I had given them before. They still wanted me to be available to them, to respond, to help solve their problems on a day-to-day basis.”
“But I persisted. I was absolutely convinced that I needed to provide leadership. And I did. Today our whole business is different. We’re more in line with our environment. We have doubled our revenues and quadrupled our profits. I’m into leadership.”
I’m convinced that too often parents are also trapped in the management paradigm, thinking of control, efficiency, and rules instead of direction, purpose, and family feeling.
And leadership is even more lacking in our personal lives. We’re into managing with efficiency, setting and achieving goals before we have even clarified our values.”

Extracts from the Seven Habits of Highly effective People
By Stephen R. Covey

Tuesday, November 17, 2015

13 Behaviors of High-Trust Leaders Worldwide

1. Talk Straight
2. Demonstrate Respect
3. Create Transparency
4. Right Wrongs
5. Show Loyalty
6. Deliver Results
7. Get Better
8. Confront Reality
9. Clarify Expectation
10. Practice Accountability
11. Listen First
12. Keep Commitments
13. Extend Trust

The Seven Habits of Highly Effective People

Habit No. 1: Be proactive. “Self-awareness enables us to stand apart and examine even the way we ‘see’ ourselves — our self-paradigm, the most fundamental paradigm of effectiveness. It affects not only our attitude and behaviors, but also how we see other people. It becomes our map of the basic nature of mankind.”
Habit No. 2 Begin with the end in mind. “This habit is based on the principle that all things are created twice. There’s a mental or first creation, and a physical or second creation to all things.” In other words, visualize what you want as if it already happened and the universe will begin to work wonders.
Habit No. 3: Put first things first. This habit is about personal and time management. Covey writes: “Management, remember, is clearly different from leadership. Leadership is primarily a high-powered, right brain activity. It’s more of an art; it’s based on a philosophy. You have to ask the ultimate questions of life when you’re dealing with personal leadership issues. But once you have dealt with those issues, once you have resolved them, you then have to manage yourself effectively to create a life congruent with your answers.”
Habit No. 4: Think win/win. According to Covey, “This is a frame of mind and heart that constantly seeks mutual benefit in all human interactions. Win/win means agreements are mutually beneficial, mutually satisfying… Most people think in terms of dichotomies: strong or weak, hardball or softball win or lose. But that kind of thinking is fundamentally flawed.”
Habit No. 5: Seek first to understand, then to be understood. “We have such a tendency to rush in, to fix things up with good advice. But we often fail to take time to diagnose, to really, deeply understand the problem first… This principle is the key to effective interpersonal communication.”
Habit No. 6: Synergize. On synergistic communication, Covey writes: “You begin with the belief that parties involved will gain more insight, and that the excitement of that mutual learning and insight will create a momentum toward more and more insights, learning, and growth.” Another gem: “Synergy is almost as if a group collectively agrees to subordinate old scripts and to write a new one.”
Habit No. 7: Sharpen the saw. “It’s renewing the four dimensions of your nature—physical, spiritual, mental, and social/emotional.” Covey writes about continuous self-improvement. Commit, learn, and do.

Below are 10 quotes from Stephen Covey that have the power to completely change the direction of one’s life.
1)      The key is not to prioritize what’s on your schedule, but to schedule your priorities.
2)      The main thing is to keep the main thing the main thing.
3)      Live out of your imagination, not your history.
4)      Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.
5)      Most of us spend too much time on what is urgent and not enough time on what is important.
6)      I am not a product of my circumstances. I am a product of my decisions.
7)      You have to decide what your highest priorities are and have the courage—pleasantly, smilingly, nonapologetically, to say “no” to other things. And the way you do that is by having a bigger “yes” burning inside. The enemy of the “best” is often the “good.”
8)      I teach people how to treat me by what I will allow.
9)      Love is a verb. Love – the feeling – is the fruit of love the verb or our loving actions. So love her.
10)   Live, love, laugh, leave a legacy.